Update - Full service has been restored and users are able to log in and make use of their murals again. We're keeping this incident in a 'monitoring' status until our upstream provider closes their incident, in case there are any further configuration changes we need to react to.
We expect to pass this incident to a 'resolved' status at 23:20 UTC.
Oct 29, 2025 - 18:19 GMT-03:00
We expect to pass this incident to a 'resolved' status at 23:20 UTC.
Oct 29, 2025 - 18:19 GMT-03:00
Monitoring - Our service is starting to come back online and users in many regions will be able to access their murals again.
This service may remain intermittent over the next couple of hours and we're continuing to monitor the status closely with our upstream provider.
Oct 29, 2025 - 17:46 GMT-03:00
This service may remain intermittent over the next couple of hours and we're continuing to monitor the status closely with our upstream provider.
Oct 29, 2025 - 17:46 GMT-03:00
Update - We're continuing to work on resolving this issue as quickly as possible. We'll provide an update as soon as there's more information available, or by 21:00 UTC at the latest.
Oct 29, 2025 - 17:15 GMT-03:00
Oct 29, 2025 - 17:15 GMT-03:00
Update - Mural's incident response team continues to monitor the issue and aims to restore service as quickly as possible. We'll provide an update as soon as there's more information available, or by 20:15 UTC at the latest.
Oct 29, 2025 - 15:55 GMT-03:00
Oct 29, 2025 - 15:55 GMT-03:00
Update - Mural's incident response team continues to monitor the issue and aims to restore service as quickly as possible. We'll provide an update as soon as there's more information available, or by 19:15 UTC at the latest.
Oct 29, 2025 - 15:13 GMT-03:00
Oct 29, 2025 - 15:13 GMT-03:00
Update - Mural's incident response team continues to monitor the issue and aims to restore service as quickly as possible. We'll provide an update as soon as there's more information available, or by 18:15 UTC at the latest.
Oct 29, 2025 - 14:29 GMT-03:00
Oct 29, 2025 - 14:29 GMT-03:00
Identified - Our upstream hosting provider, Microsoft Azure, is currently experiencing access issues which is affecting Mural. We are following this issue closely with our provider and will restore access to Mural as soon as possible.
Oct 29, 2025 - 13:32 GMT-03:00
Oct 29, 2025 - 13:32 GMT-03:00
Investigating - Users are currently unable to sign in to Mural. We know this is a major service disruption for everyone. We're investigating the issue and will restore regular service ASAP.
Please check our status page for the most up-to-date info 👉 status.mural.co/
Oct 29, 2025 - 13:13 GMT-03:00
Please check our status page for the most up-to-date info 👉 status.mural.co/
Oct 29, 2025 - 13:13 GMT-03:00
About This Site
We continuously monitor the status of Mural and all its related services. If there are any interruptions in service, a note will be posted here. If you are experiencing problems connecting to Mural and do not see a notice posted, please email support@mural.co.
Mural Application
Major Outage
Authentication
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Major Outage
Billing
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Major Outage
Canvas
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Major Outage
Exports
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Major Outage
Integrations
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Major Outage
Mural Database
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Major Outage
Notifications
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Major Outage
Realtime collaboration
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Major Outage
Search
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Major Outage
Learning
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Operational
Website
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.